Build Stronger Virtual Relationships
Enhance Your Virtual Executive Presence and Inspire Confidence
Enhancing Virtual Interactions: Build Stronger Relationships
"Trust Based On Honesty Is The Foundation Of Strong And Bonding Relationships.”
– Mark Twain
The Covid-19 pandemic changed all our worlds over the last couple of months. This is a time of transformation and adjustment for everyone, what worked before may no longer work now. Improving our virtual executive presence will enhance our existing professionalism, build deeper connections and inspire confidence with clients and teams.
In a post-covid world, Emotional Intelligence for client-facing teams (and everyone for that matter) becomes even more important. The World Economic Forum reported that emotional intelligence would be one of the top 10 skills required to thrive in the workplace in 2020 (pre-COVID statement). In this webinar we will look at how we can tap into our emotional intelligence to build stronger relationships and deeper connections with new and existing clients.
What Will I Learn in this Masterclass?
Introduction to the concept and benefits of Virtual Executive Presence
Introduction to Executive Presence Framework: Act, See, Hear and Feel
Quick overview of Act, See and Hear components
Deep dive on Feel component (Emotional Intelligence)
What is Emotional Intelligence and how can we tap into it
How can we build deeper connections and stronger relationships in a Virtual Environment?
Being Present, eliminating distractions
Active listening skills
Build and maintain trust
Mirroring as a technique to build rapport
Authenticity – the benefit of being yourself
Key Outcomes: Participants Will Take Away
Raised awareness of the importance of a Virtual Presence.
Tips and techniques on how to create the best impression of yourself.
Communication techniques to create impact in a virtual environment.
Understand how to emotionally connect with your client to enhance engagement and build deeper relationships.
Build confidence and trust with your clients.
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